In this podcast episode author and speaker Todd Henry talks about the impacts of missed and conflicting expectations on personal and professional life. Everyone is living out their own assumptions, which means that “ghost rules,” or invisible and possibly unfounded narratives, emerge. This leads to resentment, breakdown of relationships, and stress. How are you defining “discipline?” Are you living by the oughts and the shoulds?

Henry offers up recommendations for how we can act to reduce miscommunication and misunderstandings and set realistic goals for ourselves, our co-workers, and the teams that we lead (hint: leaders, your people need you to be a laser not a lighthouse).