Upskilling – the process of identifying gaps and seeking out growth opportunities to address them – is largely considered an individual responsibility. But what obligation do organizations have to provide training and development for their people? What are the people and productivity costs for not performing this essential function? In this in-depth piece from SHRM, Kathryn Tyler explores the research and benefits of intentional upskilling for management and HR professionals, provides five program models, and looks at roadblocks or challenges to doing this work. A trained, prepared workforce is everyone’s responsibility.