In this TEDx Talk, Sheila Heen shares her insights on the importance of receiving feedback to fuel professional and company growth based on years of consulting work with organizations around the world. She discusses how to embrace feedback as a valuable tool to enhance professional performance and to strengthen important relationships.

Heen is a lecturer at Harvard Law School, involved with the Harvard Negotiation Project, and co-author of several books including Difficult Conversations: How to Discuss What Matters Most and Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It’s Off-Base, Unfair, Poorly Delivered and Frankly, You’re Not in the Mood).